Is to ensure the highest possible standard of tests and to ensure credibility and impartiality of test results, maximum fulfillment of customer requirements for quality of service and meeting test dates.
ZFDA Laboratory has developed quality policy to fulfill the requirement of ISO/IEC 17025:2017, as follow
- Quality is the responsibility of every ZFDA laboratory staff. Every person representing ZFDA laboratory is expected to know and follow applicable management system policies and procedures.
- Laboratory top management is committed to provide high quality services through the continuous improvement of ZFDA laboratory management system.
- Laboratory management committed to maintain and continually improve the quality management system according to standard ISO/ IEC 17025:2017.
ZFDA Laboratory quality objectives have been derived from ZFDA Strategic objectives 4 (Strengthening of laboratory services), the main objectives are:
- To provide analytical results so as to assist in decision making.
- To ensure high quality and accuracy of performed tests.
- Continual improving professional competence of ZFDA laboratory staff including evaluating the effectiveness of education, thereby creating the conditions for the proper testing.
- All our staff are and will be impartial when performing activities related to operation of testing laboratory. They are regularly acquainted with the quality management system documentation whose requirements they apply in their work.